Any hour · Gibraltar & Spain
24 Hour
Vehicle Recovery
One call, any hour of any day. We recover across Gibraltar and over the border into Spain, and we are the recovery agents ARAG send when their customers break down here.
Official agents for ARAG recovery services
If your cover is with ARAG, tell them where you are — the truck that turns up is ours.
Which truck turns up
Flatbed or spec-lift?
There are two ways to move a vehicle that can't drive, and they suit different jobs. When you ring, tell us what the car is and where it is stuck, and we'll bring the right one.
Flatbed
The deck tilts and slides to the ground, the vehicle is winched on, and it travels with all four wheels off the road.
- Best for low or sporting cars, anything with body damage, four-wheel drive, automatics, and vehicles that shouldn't be towed on their own wheels
- Best for a car that has been in an accident, where nothing should take load
- Needs a bit of room to tilt the bed and winch straight
Spec-lift
An underlift arm slides under one axle and lifts it. The vehicle is towed on its other two wheels.
- Best for tight spots — car parks, underground bays, narrow lanes, a car boxed in where a flatbed can't get a run at it
- Quicker to hook up and away, which matters when a car is blocking a road
- Not for every vehicle — some drivetrains have to go on a flatbed instead
Not sure which you need?
Then don't worry about it — that's our job. Ring the 24 hour line, say what the car is and where it is, and we will bring the right truck.
The fleet
What we run
Five vehicles, all liveried, all working out of New Harbours.
Tilt-and-slide flatbed
Isuzu N-Series
Blue FOIMA deck. The workhorse for cars that need to travel on a bed.
Spec-lift
Isuzu D-Max
Extended cab with a FOIMA underlift and an amber bar. Gets into tight bays.
Flatbed
Citroën Relay
Single cab, silver FOIMA alloy deck. The newest truck on the fleet.
Flatbed
Mercedes-Benz Sprinter 412D
The old one, orange recovery bar and a blue deck. Still here.
Service van
Ford Fiesta van
Parts and service runabout.
While you wait
Four sensible things
General roadside advice. Your own safety comes before the car, always.
Get clear of the traffic
Hazards on. If it is safe to do so, get everyone out of the vehicle and behind a barrier or well off the carriageway — not sitting in the car and not standing in the road.
Work out exactly where you are
A road name, a building, a car park level and bay number, or a dropped pin from your phone. The faster we can place you, the faster the truck gets there.
Have the details to hand
Registration, make and model, and what happened — won't start, warning light, flat battery, accident damage, wheels won't turn. It tells us which truck to send.
Find your cover, if you have any
If you are covered through ARAG or your insurer, have the policy number ready. We are official ARAG agents, so that route often runs straight through us anyway.